And below are links to free, independent study courses online at fema.gov
These courses are highly recommended by city emergency managers, ARES and RACES, for licensed amateur radios to take to further their emergency response communications skills:
CHIRP Amateur Radio Programming Software
CHIRP is a free, open-source tool for programming your amateur radio. It supports a large number of manufacturers and models. CHIRP’s focus is to support reading and writing the memory channels of as many radio models as possible. This provides the ability to exchange your programming information between dissimilar radios. Here is the download page. The Beginner’s Guide will get you going and the FAQ is helpful. Youtube videos for Chirp radio software are also available.